Providing real-time engagement and wellbeing insights

Rich data from students’ responses to in-app questions, is combined with data from student ideas, and segment data from student record systems.

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Intelligent algorithms and mapping

Enlitened’s unique data-set enables our intelligent algorithms to find low-performing groups in any of our 21 evidence-based subscales, in any segment of the student population, and highlight them alongside related student-generated and supported ideas.

A subset of our questions is mapped to the NSS, with additional focus on core TEF questions and those with high correlations
to student satisfaction.

Student anonymity and representation

We fully protect student anonymity. Universities cannot see which students have submitted or supported ideas or answered questions. And universities cannot run reports with less than five students in them. Individual data is not shared with the university.*

Including equal opportunities data from student records, and accessible design (WCAG 2.1 AA target), ensures under-represented groups can be prioritised to help with access & participation activities.

* Within an Office for Students-funded mental health research project (with UUK involvement), we will explore, in a single university, whether students can benefit from high-level Enlitened data being analysed by university analytics systems, to flag potential wellbeing issues to support services. We will obtain clear, specific explicit additional student consent to do this, and it will be optional.

  • “Enlitened’s diligent, evidence-led approach and speed of development have been great to witness. Our students have very much enjoyed engaging with Enlitened, and the wellbeing data generated as a result have the potential to be genuinely transformative. The future of student engagement is emerging, and we are excited to be part of it.”

    Professor Kelly Coate
    Pro Vice Chancellor (Education and Students), University of Sussex

  • “It can be difficult trying to measure student satisfaction with email questionnaires. This new approach is great because it’s instant and constantly being updated. Between us, the student union and university we can work to address issues in real-time.”

    Welfare, Community & Diversity Officer –
    Student Union University of East Anglia

  • “As Enlitened rolls out across the whole university, I am convinced it will be genuinely transformative. It gives us a leap forward in proactive approachable support for students, transforms conversation with our student community, and is a major shift in the timeliness and detail of the data we have to improve the whole student experience.”

    Dr Jon Sharp
    Director of Student Services,
    University of East Anglia

  • “The Student Room team have spent 18 years supporting students online. We hope that their Enlitened programme can help future generations of students have the best possible university experience and we are happy to be exploring ways in which Student Minds and The Student Room can work together in the future.”

    Rosie Tressler OBE
    CEO, Student Minds

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