Giving proactive support on students’ phones

Our intelligent algorithms ask students targeted questions about their wellbeing, connectedness and learning experience.

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Targeted questions

Our question set was developed following a literature review of 47 publications, published predominantly over the last decade, which cover student experience, student wellbeing and student engagement. The literature review and the survey development was led by our Head Psychologist.

Relevant content

Further algorithms select relevant, motivating articles & videos provided by students, psychologists and writers – and signpost appropriate uni and 3rd party services. We lean on 18 years’ experience engaging students online, to help attract and retain even harder-to-reach students.

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Engaging and motivating students

Our engaging content and ‘student voice’ functionality is backed up by gamification, rewards and a compelling user experience that draws on consumer-app best practices and research on student survey incentivisation.

Our dedicated team also work with universities to drive awareness and promote the app to students with on-campus activities.

By using Enlitened, students earn points to redeem on or off-campus rewards, and make donations to student mental health charities.

  • “It can be difficult trying to measure student satisfaction with email questionnaires. This new approach is great because it’s instant and constantly being updated. Between us, the student union and university we can work to address issues in real-time.”

    Welfare, Community & Diversity Officer –
    Student Union University of East Anglia

  • “Enlitened’s diligent, evidence-led approach and speed of development have been great to witness. Our students have very much enjoyed engaging with Enlitened, and the wellbeing data generated as a result have the potential to be genuinely transformative. The future of student engagement is emerging, and we are excited to be part of it.”

    Professor Kelly Coate
    Pro Vice Chancellor (Education and Students), University of Sussex

  • “As Enlitened rolls out across the whole university, I am convinced it will be genuinely transformative. It gives us a leap forward in proactive approachable support for students, transforms conversation with our student community, and is a major shift in the timeliness and detail of the data we have to improve the whole student experience.”

    Dr Jon Sharp
    Director of Student Services,
    University of East Anglia

  • “The Student Room team have spent 18 years supporting students online. We hope that their Enlitened programme can help future generations of students have the best possible university experience and we are happy to be exploring ways in which Student Minds and The Student Room can work together in the future.”

    Rosie Tressler OBE
    CEO, Student Minds

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